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A bold approach to last-mile healthcare delivery

Our mission is to expand access to healthcare for patients, families, and communities across the world. To achieve this, our approach integrates three core elements:

  • Digital Technology

    Software solutions designed for community health workers and healthcare providers operating in low-resource settings.

  • Field Operations

    Community-based teams integrated with health systems to expand screening, diagnosis and treatment, and direct patient engagement.

  • Partnerships

    Implementation-focused partnerships with health systems, governments, local innovators, multi-nationals and funders to drive sustainable system-level transformation.

Overview

Together, we can build the health system of the future.

Working with Medtronic LABS means putting patients, families, and communities first. We take a design-led approach to developing our healthcare delivery models, co-creating solutions with local stakeholders and communities. From early in-context discovery to national scale, we continue to evolve our models to better achieve clinical and social outcomes for patients.

Our Principles

Local Design

We design with and for communities to address local barriers across the care continuum.

Digital Health

We integrate digital and product technologies for high-tech, high-touch models of care.

Social Determinants

We address the social determinants at the root of poor health.

Field Operations

We innovate operational models that enable efficiency at scale.

Clinical Excellence

We employ evidence-based practices and protocols for uncompromising clinical excellence.

For Patients

Communities know us, and we know our communities

Hyperlocal means that we live and work in the communities we serve. From tele-counseling sessions to group-based coaching sessions, every patient experience is designed to promote human flourishing. We know our patients as people, so we go beyond traditional boundaries of healthcare to put the ‘health’ back in healthcare.

FY20 Impact Report

Now I sleep well and my sugar levels are under control. The Prerna Doctor told me that I achieved a 22% improvement in HbA1c in 12 weeks.

Latha, 70 Karnataka, India

For Partners

Our dedicated team of mission-driven thinkers and doers work with you to build cross-sector partnerships that deliver sustainable and measurable outcomes for underserved communities. We co-create with partners at every level of the global health community, from global to local.

We live and breathe collaboration

Our dedicated team of mission-driven thinkers and doers work with you to build cross-sector partnerships that deliver sustainable and measurable outcomes for underserved communities. We co-create with partners at every level of the global health community, from global to local.

FY19 Impact Report

I used to miss at least a day of work every month before joining the Empower program. Now I go to the farm every day, and I have a better understanding of my health.

Kioko, 56 Nyandarua, Kenya

For Health Systems

We work with you to build the health system of the future

We work alongside health systems and governments to address healthcare challenges for an equitable future. When you work with Medtronic LABS, you know we are with you every step of the way. Our implementation-focused partnerships drive sustainable system-level transformation.

FY20 Impact Report

Ever since we joined the program our health has improved. We now take our prescribed medicine from the doctor and anytime we check our glucose and BP levels the results put a smile on our faces.

Kwasi, 65 Kumasi, Ghana

Meet SPICE, the technology behind our programs

We’re cultivating system-level change through digital health transformation. SPICE is the world’s leading digital health platform for community-based population health.

our technology

Community impact

We report and reflect on our social impact and financial sustainability every year. Find out how we deliver results and positively impact global communities with real-world program implementation.

Our annual reports

Contact us

Our list of partners and collaborators is always growing. From governments and multinational corporations to community-based organizations and global NGOs, we build cross-sector partnerships, because we can’t do this alone. Find out how you can be a part of global healthcare transformation.

get in touch
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