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Meet SPICE, the technology behind our programs
We’re cultivating system-level change through digital health transformation. SPICE is the world’s leading digital health platform for community-based population health.
Overview
We are building the world’s leading digital health platform for community-based, population health.
From patients to policymakers, our technology supports the health system of the future.
Modern Technology Platform
Our SPICE Platform is at the core of our model. We build technology without compromise.Our technology is built to be secure, scalable, and flexible:
- Our modern, microservice-based architecture and cloud technologies are built for security, flexibility, and scale as we grow into new geographies, develop new clinical areas, enhance patient experiences, and leverage ML/AI.
- Our service-based delivery models are enabled with easy-to-use, contextually relevant workflows for mobile, tablet, or desktop.
- Our dashboards help us track real-time performance. From operational KPIs and clinical outcomes metrics, to population health indicators, data helps us continually improve care delivery.
Point-of-care Technologies
Our technology integrates with any point-of-care device to enable clinical management directly in the community.Our flexibility sets us apart.
- We are device agnostic and work with any point of care devices with the ability to collect biometrics for clinical programs.
- We source and build integrated toolkits with everything community health workers and facilities need. For our hypertension and diabetes programs our toolkits include blood pressure monitors, glucometers, weighing scales, and other accessories.
Field Operations
Our community-based teams are integrated with existing health systems staff for efficient and effective program implementation.Our SPICE platform super-charges our operations with:
- Data-driven project management for large scale community screenings and ongoing patient management.
- Training for health systems staff and community health workers.
End-to-end Patient Services
Everything we do ladders up to hyper-local patient experiences designed with and for the communities we serve.Our SPICE Platform powers sustainable patient outcomes with key features:
- Data-driven patient engagement via SMS, WhatsApp, and voice options.
- Tele-counseling and telemedicine for remote follow-ups.
- Patient education and care journeys customized for every patient.
- Creation and management of virtual and in-person peer support groups.
SPICE Features
Community Features
Our easy-to-use, offline mobile applications allow community health workers to screen, refer, and manage patients in the hardest to reach places.
- Screening
- Referrals from screening
- Risk-based community management
Clinical Features
Our risk-based clinical algorithms, decision support, longitudinal patient records, and tele-medicine features strengthen clinical care and promote community health.
- Diagnosis and enrollment
- Risk stratification algorithms
- Personalized care planning
- Longitudinal patient records
- Medical reviews or doctor consults
- Clinical decision support
Patient Engagement Features
Our suite of engagement options enables data-driven and customized programs to meet patients wherever they are in their care journey.
- Tele-counseling
- Automated SMS, WhatsApp, and voice calls
- Virtual and in-person group management
- Tailored patient education
Health System Features
Our best-in-class technology choices and modular design means that we work with any health system committed to building tech-enabled, equitable healthcare delivery models.
- Interoperability
- Data privacy & security
- Regional customization
- Data analytics & dashboards
- Customizable workflows
SPICE Users
Patients
Patients engage with SPICE how and when they want
Patients can opt to receive SMS reminders, voice or text-based educational content, telecounseling sessions with a health coach, or telemedicine consultation with a clinician. Patients with access to smartphones can also download and use our patient-facing application for self-monitoring.
Community Health Workers
SPICE helps Community Health Workers work smarter
Community health workers can screen and refer patients based on real-time eligibility and location. They follow-up with patients directly in the community based on clinical risk for precision public health.
Care Teams
With SPICE, care teams can put the patient at the center
Doctors have real-time access to longitudinal data and a streamlined patient record for easy-to-understand information. Care teams can communicate directly with the patient via telemedicine.
Health System Administrators
Administrators can drive system change with SPICE
Flexible admin features allow health system administrators to add or turn on/off clinical workflows. Real-time data analytics support policy and planning.
Patients can opt to receive SMS reminders, voice or text-based educational content, telecounseling sessions with a health coach, or telemedicine consultation with a clinician. Patients with access to smartphones can also download and use our patient-facing application for self-monitoring.
Community health workers can screen and refer patients based on real-time eligibility and location. They follow-up with patients directly in the community based on clinical risk for precision public health.
Doctors have real-time access to longitudinal data and a streamlined patient record for easy-to-understand information. Care teams can communicate directly with the patient via telemedicine.
Flexible admin features allow health system administrators to add or turn on/off clinical workflows. Real-time data analytics support policy and planning.
Data Privacy & Security
We build technology that prioritizes safety, privacy, and security. Our SPICE platform complies with all major international standards including GDPR, HIPAA, and all regional regulations in the countries that we operate in.
All data used for reporting is de-identified before landing in our secure data warehouse
Access is restricted to data sets through role-based access and access is audited at set intervals
Applications are built with security and privacy by design, and we perform regular assessments against the latest privacy and security standards
Security governance, risk, and compliance framework ensures our products and processes are robust and risks are appropriately mitigated
A bold approach to last-mile healthcare delivery
Transformative change doesn’t happen in a vacuum. Our approach integrates three elements – digital technology, field operations, and partnerships – to promote human flourishing.
our approach
Global health, local solutions
We’re designing the health system of the future: one that is equitable, tech-enabled, and patient-centered. We collaborate locally to address global health challenges. Our current focus is transforming care for chronic disease.
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